FAQ

As a freelancer community and service provider established in Luxembourg, strategically positioned near Germany, France, and Belgium, we benchmark ourselves against the average web developers in this region. Our analysis of the local market reveals that our pricing is highly competitive. In the first year of launching a new website, costs are typically highest, after which they reduce significantly to cover only web hosting and services, resulting in substantial savings. Specifically, our Webdesign + Webhosting Bundle offers a 60% cost savings in the first year and an 80% savings in the second year compared to regional averages. For a detailed information please contact us here.

We offer custom designs for all types of print media, ensuring your brand looks its best on everything from business cards to billboards.

Here are a few examples of products and providers we work with:

• www.onlineprinters.lu
• www.shirtinator.de
• www.stickermule.com
• …

“Fully managed” means we take care of everything related to your website 24/7, including updates, security audits, code optimization, and maintenance as needed. In contrast, “Unmanaged” products are managed by the user/customer themselves. Any assistance or customization for an unmanaged product will incur additional costs, which will be invoiced separately.

We perform monthly security audits on our client websites, including in-depth checks of our systems. For security evaluation, we have developed our own tool that runs in the background of our WordPress sites. This tool monitors critical health data and provides alerts on important events, such as security issues.

Hexatree, our development and web hosting partner, owns and operates their own servers with a base setup similar to Linux/Nginx/MySQL configurations. These servers are fully managed and maintained by Hexatree and TBC.

We utilize cutting-edge programming languages to deliver innovative and efficient solutions. For example: HTML5, CSS, PHP. JAVASCRIPT, REACT, PREACT, PYTHON aso.

Every design we create, whether it’s for webdesign, logo design, print design, or any other type of design, includes a maximum of two revisions. Additional revisions may incur extra costs billed per hour.

Sure. If you already have a website, we can manage or modify it as needed. Please keep in mind that if you are with another hosting provider, additional management fees may apply due to the generally higher administrative workload.

Sure. Content updates are included in your webdesign package/hosting package. Please refer to our packages or contact us for more details.

Program code is constantly evolving. Popular software is frequently updated, renewed, or even rewritten several times a year. These updates, often called patches, include significant changes in software security and architecture, occasionally even revolutionary advancements in the industry. These changes occur at a very rapid pace. To keep up with them, we prioritize security changes to ensure flawless functionality and website availability. Therefore, we consider it essential to continuously optimize our clients’ websites, revise code, and renew old websites to maintain security.

Webdesign is the process of creating and designing the visual look, feel, and functionality of websites. It involves several key elements that work together to create a user-friendly and aesthetically pleasing web experience. This includes both design principles and coding (programming).

Webhosting is a service that provides storage and access for websites on the internet. When you purchase web hosting, your website’s files are stored on servers, which deliver the content to users when they visit your website. Additionally, owning a personal domain name, such as www.yourdomain.com, is essential as it serves as your website’s unique address on the internet, making it easier for users to find and access your site.

A domain name is a unique address used to identify a website on the internet, such as www.example.com. It serves as an easy-to-remember name for the numerical IP addresses that computers use to locate and communicate with each other. We recommend www.eurodns.com as a domain name registrar to provide domain registration services to our members. Eurodns domain names include a free basic mail service, which meets the needs of most small to medium businesses. This mail service is based on Open-Xchange and provides IMAP, POP, SMTP access, as well as webmail service.